Privacy Policy

Effective date: March 2026 · Tenridge Consulting (Pty) Ltd

Tenridge Consulting (Pty) Ltd ("Tenridge", "we", "us") is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA) and applicable data protection principles. This policy explains what information we collect, how we use it, and what rights you have.

1. Who This Policy Applies To

This policy applies to anyone who visits our website (tenridgeconsulting.com), submits an enquiry through our contact form, or otherwise interacts with Tenridge Consulting in a capacity where personal information is provided.

2. Information We Collect

We collect only the information necessary to respond to your enquiry and manage the consulting relationship. This includes:

Name and contact details (email address, phone number if provided)
Organisation name and role
Information you provide in your message or enquiry
Basic website usage data (via standard web analytics, if applicable)

We do not collect sensitive personal information (as defined by POPIA) unless you explicitly provide it in the context of a consulting engagement, and we will treat any such information with appropriate safeguards.

3. How We Use Your Information

Information collected through this website is used exclusively to:

Respond to your enquiry or request
Understand your consulting needs and assess whether we can assist
Communicate about potential or existing engagement arrangements
Comply with legal and regulatory obligations

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Legal Basis for Processing

We process your personal information on the basis of your consent (by submitting the contact form), and where necessary to pursue a legitimate interest in responding to business enquiries. Where an engagement is established, processing may also occur to fulfil contractual obligations.

5. How We Store and Protect Your Information

Enquiry submissions are processed through our website's contact form and delivered directly to our secure email. Information is stored securely and accessed only by authorised personnel at Tenridge Consulting. We retain enquiry records for a reasonable period to manage ongoing business correspondence, and delete records that are no longer required.

We implement appropriate technical and organisational measures to protect personal information against unauthorised access, disclosure, or loss.

6. Sharing of Information

We do not share your personal information with third parties except:

Service providers who assist with form processing or communication tools (bound by confidentiality obligations)
Where required by law, court order, or regulatory authority
With your explicit consent

7. Your Rights Under POPIA

You have the right to:

Request access to the personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your information (subject to legal retention obligations)
Object to the processing of your information
Lodge a complaint with the Information Regulator of South Africa

8. Cookies and Website Analytics

This website does not currently use tracking cookies or third-party analytics services that collect personal information. If this changes, this policy will be updated accordingly.

9. Contact and Complaints

For privacy-related queries, requests, or complaints, please contact us at: info@tenridgeconsulting.com

If you are not satisfied with our response, you may lodge a complaint with the Information Regulator of South Africa at www.inforegulator.org.za.

10. Updates to This Policy

We may update this policy periodically. The effective date at the top of this page will reflect the most recent revision. We encourage you to review this policy if you have concerns about how your information is handled.